Why Were the Best
All of our technicians are certified by the Institute of Inspection Cleaning and Restoration Certification. The IICRC is the leader in education for the restoration cleaning industry. This ensures that every technician on your water damage loss is highly qualified and up to date all new industry advancements.
Time is of the Essence
The first 24 hours of initial water damage are always the most crucial. Mold can start to grow within 24 hours, and the right precautions need to be taken so this does not happen. Disaster Solutions has a one hour response time in order to ensure your loss is taken care of promptly. We also offer 24/7 emergency services so we can reach you at any given moment. Our certified and trained technicians will immediately start water damage remediation services upon arrival.
Water Clean Up Process
When we initially arrive at your water damage loss our first priority is you. We realize that having a water loss is a very stressful and uneventful situation. Our estimator will take you step by step through the drying process and tasks being completed in order to get your residence back to pre-loss condition. He will also be able to assist you with the steps that need to be taken if your loss will be going through your insurance. Our employees are here to help you understand the process of the work being completed, and we can assist in any insurance questions to make sure your claim is handled effectively.
Information About Water Damage
There are three categories a water loss is defined in. Category 1 is from a clean water source. A clean water source loss is caused by an indoor water source such as frozen pipes, washer machines and dishwashers. This category flood usually results in the least amount of damage. Since it is clean water most items in your home can be saved. Your rugs and padding can be saved using a weighted extraction method. This allows the water to be pulled from your carpet and padding. Drywall in your home can also be dried depending on what is behind the wall and how saturated the wall is. A category 2 water loss refers to a source of water that contains chemical, biological or physical contaminants. This type of water damage carries microorganisms and nutrients of microorganisms. Sources that cause a category 2 water loss are sump pump failures, water discharge from washing machines, dishwashers with chemicals, or toilets with urine and seepage due to hydrostatic failure. This type of loss insists of removing affected items such as carpet, pad and drywall. All affected areas must also be treated with a disinfectant to assure they are cleaned properly. The last water loss is a category 3. This category water loss has pollutants including fungi and bacteria. A common type of category 3 water loss you may experience in your home is a sewage backup. It needs to be cleaned thoroughly and made sure the right precautions are made in order to eliminate any infectious bacteria's that live in it.